| Property Management Contact Form |
| We can guide, help or do it all, Spoil Yourself! |
| 8am-8pm |
| 4473 N. Elston Ave, Chicago, IL. 60630 - Main: 773-539-9410 Fax: 888-650-0792 |
| Keywords: Chicago maid services, chicago maids, maids in chciago, chicago house cleaning, house cleaning, maid, house keepers, carpet cleaning, carpet shampoo, Handyman services, condo association cleaning, hallway cleaning, construction cleaning, move in/out cleaning, office cleaning, janitorial services, Furniture Assembly Services |
| Terms and Conditions |
| Little Helpers, Inc. All rights reserved. Copyright © 2010 |
| Mon - Sat 8AM-5PM & Sun 10AM-3PM |
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use,
which together with our privacy policy govern Little Helpers, Inc relationship with you in relation to this website. If you disagree with any part of these terms and
conditions, please do not use our website.
The term 'Little Helpers' or 'us' or 'we' refers to the owner of the website whose registered office is 4473 N Elston Ave Chicago, IL 60630. Our company registration
number is 773-539-9410. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
* The content of the pages of this website is for your general information and use only. It is subject to change without notice.
* Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and
materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we
expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
* Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that
any products, services or information available through this website meet your specific requirements.
* This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
* All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
* Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
* From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not
signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
* Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Prices Include the following:
* 48 Hour Guarantee: We will re-clean the area that was not cleaned properly. If for any reason you are not satisfied with the quality of our service, call within 48 hours
or submit a Complaint report online (this will be the best way to document the problem, investigate and correct the issue ASAP), of your cleaning and we will re-clean
that particular area that was not cleaned properly at no additional charge within 48 hours of your call/contact. Any areas that were not cleaned during the cleaning
session are not covered under our 48 hour guarantee. No money back. If a re-cleaning is not scheduled with in 48 hours from the original cleaning date, a discount
can be issued to your next service. Our guarantee is not valid if other work crews or contractors are on-site, performing work. (We recommend only having one
contractor or service at a time in your home or business).
* Supplies: For your convenience, equipment and supplies are provided by Little Helpers. We would be pleased to accommodate you should you wish us to use your
own preferred brands. Our cleaning products are environmentally friendly, eco friendly, natural and non- toxic cleaning products along with regular products,
disposable swiffer dusters, swiffer wet pads,vacuum, dusters, ladders, brooms and swiffer/ regular mops, etc.
* Labor: Many homeowners are not aware of their potential personal liability for work-related injury and social security taxes for independent home-service workers. All
liability issues fall under Little Helpers, so don't worry, we take care of this for you. The hourly prices includes employee cleaning labor cost, workers compensation,
employment taxes, benefits, and insurance.
* Insurance Cost: We carry a higher levels of General Liability coverage up to $2 Million to better insure our customers. All employees are bonded. Workers Comp and
Car Insurance.
* Taxes: All employee taxes, workers comp, sales taxes etc are all part of the pricing.
* Over Head: We have an office with extended office hours 8am-6pm to better service you. Staff, taxes, rent, phones, advertising, websites, cell phones, etc.
* 24/7: You can call to schedule an appointment or make your appointment online 24/7 up to 21 days in advance.
Little Helpers policy's and procedures to Terms and conditions using our website or services:
* Estimates and Contract Terms: Little Helpers provides estimates and/or quotes based on the information provided by the customer. If the information or order is
inaccurate, false, misleading or changed the customer understands additional fees or charges will apply. For example, Little Helpers is hired to disassemble and
reassemble a desk. During the re-assembly of the desk, the customer decides to change the design of the layout and requests to customize the desk. This change in
the order was not part of the original estimate/quote therefore additional time is required to modify the change and the original contract can incur additional fees.
* Payment Information: When you order products or services from the Little Helpers, inc web sites, we need to know your name, email address, mailing address,
credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. You may choose to pay your invoice by
credit card, Google Checkout, check or cash. If you would like your services charged to your credit card, simply notify our representative in the office. Payments are due
upon completion of services, no exceptions. All customers understand that by providing your personal information and credit card information you authorize and
recognize Little Helpers use of your credit card for any current, unpaid invoices/bills or any returned checks will be charged to the credit card on file. To help protect
your identity we offer Google checkout. Little Helpers may use a GPS tracking systems, or cell phones to track, pictures with date and time stamp as proof that Little
Helpers serviced your location.
*Pricing: Little Helpers currently charges a rate of $30 per hour, per person for Maid Services. There is a transportation fee of $5 for appointments in Chicago and $15
fee for appointments south of South Loop. If you’re moving from one home to another and request a cleaning of either (Move/In or Move/Out service), the billing is $32,
per hour, per maid. Depending on the size of the home/apartment, it may not be possible to finish cleaning in the time allotted. If so, priority areas you requested will
be cleaned first. If you would like to order additional cleaning time, we recommend that you place your order in the late morning/early afternoon time frame, as these
tend to be the most open hours. Little Helpers has the right to adjust the price based on the actual cleaning and/or services performed. For example. If you order a
maid cleaning but you are having or just had home remodeling done, construction work, painting, etc. Little Helpers will charge the construction cleaning rate of $35.
per hour. When ever there is any kind of construction or renovations performed, there will be a lot of dust whether the construction work was done in one or all of the
rooms.
* In the event that our staff has to clean human or animal feces, urine, vomit, blood, etc. an additional fee of $35 per person will apply (not hourly).
* Waiting period: If you have an appointment scheduled with Little Helpers and you are running late to let the crew in the location, we kindly ask for you to give us a call
so Little Helpers can let the crew know that you will be running late. Please be aware that if your appointment is a 1pm and you are 15 minutes late, the clock starts at
1pm and you will lose those 15 minutes. In most cases the crew has another appointment and has to stay on schedule.
* Cancellation & Rescheduling Policy: We ask that you cancel or reschedule your appointment 36 hours in advance or a fee of $30 per person will be applied. We
reserve the right to charge all fees to the credit card on file. If we show up and are locked out, a $35 per person Lock out fee applies.
* If Little Helpers Cancels: We kindly ask clients to understand that we depend on people to provide our services. These workers, as we all do, sometimes become ill,
have emergencies or need to tend to unexpected situations with their families and children. Like all employers, despite our best efforts, employees may need time
away. During Holiday or winter snow periods, our cleaning staff is often scheduled for multiple jobs in a given day. Should someone become ill or otherwise be
unable to work, we attempt to juggle schedules or send supervisors into the field. We regret that sometimes that is not enough to allow us to meet all scheduled
appointments. When clients prefer certain cleaners and a substitution is not possible, we will work to reschedule the preferred cleaner for the next available
appointment time. If that is the case, we contact our clients with as much notice as possible and (if possible) reschedule the appointment. In addition, a discount and
credit is offered for your next visit.
* Appointment Date & Time - 60 Min. Window Period: We offer one-time, daily, weekly, bi-weekly and monthly service. Our normal work days are Monday through
Sunday, 8:00 AM to 5:00 PM. We will try our very best to be there at our scheduled time, but please allow a 30- 60 minute window period. We never know what traffic or
weather conditions lay ahead due to rain or snow. When the city of Chicago has the Taste of Chicago, parades, bike-a-thons, sporting events and other special big
events, we all know, these events can create major traffic delays. On these days we ask to simply schedule the appointment earlier (or later) in the day or to a different
day. We recommend either dropping off keys to your home at our office or making the appointment 30 minutes earlier.
* Damaged or broken by a maid: We ask that you put away any fragile items and other valuables. For example, we recommend you personally clean such items as
wedding glasses, china, gift items, etc. We do our very best to not break or damage our client’s belongings, but accidents do happen. In the event that our staff should
break or damage an item, please notify our office within 24 hours. Little Helpers is not responsible for damage due to faulty and/or improper use or installation of any
item. All surfaces (i.e., marble, granite) are assumed sealed and ready to be cleaned without causing them harm.
* Reporting Feedback: We always want to hear from our client about the services they received from Little Helpers. Please feel free call us at 800-520-9780 or
complete the online feedback form at Little-Helpers.com/Feed_back.
* Reporting Complaint: If you are not happy with the quality of the cleaning please submit a Complaint report (this will be the best way to document the error,
investigate and correct it the issue ASAP). We will contact you back via phone or email. We always do our best to please every client. If you are still unsatisfied call 800-
520-9780. The supervisor will contact you personally to resolve any issues. We always strive for complete client satisfaction. Little Helpers works to address the issue
by offering a satisfaction guarantee to re-clean the areas at no cost.
* Privacy Policy & Personal Information: Unless required by law or court, Little Helpers does not share or sell any of your personal information provided. All customer
information is stored with the highest security standards and destroyed as required by law standards
Thank you for accepting and agreeing to all of Little Helpers Terms and Conditions and hope you enjoy your services.
which together with our privacy policy govern Little Helpers, Inc relationship with you in relation to this website. If you disagree with any part of these terms and
conditions, please do not use our website.
The term 'Little Helpers' or 'us' or 'we' refers to the owner of the website whose registered office is 4473 N Elston Ave Chicago, IL 60630. Our company registration
number is 773-539-9410. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
* The content of the pages of this website is for your general information and use only. It is subject to change without notice.
* Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and
materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we
expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
* Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that
any products, services or information available through this website meet your specific requirements.
* This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
* All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
* Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
* From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not
signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
* Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Prices Include the following:
* 48 Hour Guarantee: We will re-clean the area that was not cleaned properly. If for any reason you are not satisfied with the quality of our service, call within 48 hours
or submit a Complaint report online (this will be the best way to document the problem, investigate and correct the issue ASAP), of your cleaning and we will re-clean
that particular area that was not cleaned properly at no additional charge within 48 hours of your call/contact. Any areas that were not cleaned during the cleaning
session are not covered under our 48 hour guarantee. No money back. If a re-cleaning is not scheduled with in 48 hours from the original cleaning date, a discount
can be issued to your next service. Our guarantee is not valid if other work crews or contractors are on-site, performing work. (We recommend only having one
contractor or service at a time in your home or business).
* Supplies: For your convenience, equipment and supplies are provided by Little Helpers. We would be pleased to accommodate you should you wish us to use your
own preferred brands. Our cleaning products are environmentally friendly, eco friendly, natural and non- toxic cleaning products along with regular products,
disposable swiffer dusters, swiffer wet pads,vacuum, dusters, ladders, brooms and swiffer/ regular mops, etc.
* Labor: Many homeowners are not aware of their potential personal liability for work-related injury and social security taxes for independent home-service workers. All
liability issues fall under Little Helpers, so don't worry, we take care of this for you. The hourly prices includes employee cleaning labor cost, workers compensation,
employment taxes, benefits, and insurance.
* Insurance Cost: We carry a higher levels of General Liability coverage up to $2 Million to better insure our customers. All employees are bonded. Workers Comp and
Car Insurance.
* Taxes: All employee taxes, workers comp, sales taxes etc are all part of the pricing.
* Over Head: We have an office with extended office hours 8am-6pm to better service you. Staff, taxes, rent, phones, advertising, websites, cell phones, etc.
* 24/7: You can call to schedule an appointment or make your appointment online 24/7 up to 21 days in advance.
Little Helpers policy's and procedures to Terms and conditions using our website or services:
* Estimates and Contract Terms: Little Helpers provides estimates and/or quotes based on the information provided by the customer. If the information or order is
inaccurate, false, misleading or changed the customer understands additional fees or charges will apply. For example, Little Helpers is hired to disassemble and
reassemble a desk. During the re-assembly of the desk, the customer decides to change the design of the layout and requests to customize the desk. This change in
the order was not part of the original estimate/quote therefore additional time is required to modify the change and the original contract can incur additional fees.
* Payment Information: When you order products or services from the Little Helpers, inc web sites, we need to know your name, email address, mailing address,
credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. You may choose to pay your invoice by
credit card, Google Checkout, check or cash. If you would like your services charged to your credit card, simply notify our representative in the office. Payments are due
upon completion of services, no exceptions. All customers understand that by providing your personal information and credit card information you authorize and
recognize Little Helpers use of your credit card for any current, unpaid invoices/bills or any returned checks will be charged to the credit card on file. To help protect
your identity we offer Google checkout. Little Helpers may use a GPS tracking systems, or cell phones to track, pictures with date and time stamp as proof that Little
Helpers serviced your location.
*Pricing: Little Helpers currently charges a rate of $30 per hour, per person for Maid Services. There is a transportation fee of $5 for appointments in Chicago and $15
fee for appointments south of South Loop. If you’re moving from one home to another and request a cleaning of either (Move/In or Move/Out service), the billing is $32,
per hour, per maid. Depending on the size of the home/apartment, it may not be possible to finish cleaning in the time allotted. If so, priority areas you requested will
be cleaned first. If you would like to order additional cleaning time, we recommend that you place your order in the late morning/early afternoon time frame, as these
tend to be the most open hours. Little Helpers has the right to adjust the price based on the actual cleaning and/or services performed. For example. If you order a
maid cleaning but you are having or just had home remodeling done, construction work, painting, etc. Little Helpers will charge the construction cleaning rate of $35.
per hour. When ever there is any kind of construction or renovations performed, there will be a lot of dust whether the construction work was done in one or all of the
rooms.
* In the event that our staff has to clean human or animal feces, urine, vomit, blood, etc. an additional fee of $35 per person will apply (not hourly).
* Waiting period: If you have an appointment scheduled with Little Helpers and you are running late to let the crew in the location, we kindly ask for you to give us a call
so Little Helpers can let the crew know that you will be running late. Please be aware that if your appointment is a 1pm and you are 15 minutes late, the clock starts at
1pm and you will lose those 15 minutes. In most cases the crew has another appointment and has to stay on schedule.
* Cancellation & Rescheduling Policy: We ask that you cancel or reschedule your appointment 36 hours in advance or a fee of $30 per person will be applied. We
reserve the right to charge all fees to the credit card on file. If we show up and are locked out, a $35 per person Lock out fee applies.
* If Little Helpers Cancels: We kindly ask clients to understand that we depend on people to provide our services. These workers, as we all do, sometimes become ill,
have emergencies or need to tend to unexpected situations with their families and children. Like all employers, despite our best efforts, employees may need time
away. During Holiday or winter snow periods, our cleaning staff is often scheduled for multiple jobs in a given day. Should someone become ill or otherwise be
unable to work, we attempt to juggle schedules or send supervisors into the field. We regret that sometimes that is not enough to allow us to meet all scheduled
appointments. When clients prefer certain cleaners and a substitution is not possible, we will work to reschedule the preferred cleaner for the next available
appointment time. If that is the case, we contact our clients with as much notice as possible and (if possible) reschedule the appointment. In addition, a discount and
credit is offered for your next visit.
* Appointment Date & Time - 60 Min. Window Period: We offer one-time, daily, weekly, bi-weekly and monthly service. Our normal work days are Monday through
Sunday, 8:00 AM to 5:00 PM. We will try our very best to be there at our scheduled time, but please allow a 30- 60 minute window period. We never know what traffic or
weather conditions lay ahead due to rain or snow. When the city of Chicago has the Taste of Chicago, parades, bike-a-thons, sporting events and other special big
events, we all know, these events can create major traffic delays. On these days we ask to simply schedule the appointment earlier (or later) in the day or to a different
day. We recommend either dropping off keys to your home at our office or making the appointment 30 minutes earlier.
* Damaged or broken by a maid: We ask that you put away any fragile items and other valuables. For example, we recommend you personally clean such items as
wedding glasses, china, gift items, etc. We do our very best to not break or damage our client’s belongings, but accidents do happen. In the event that our staff should
break or damage an item, please notify our office within 24 hours. Little Helpers is not responsible for damage due to faulty and/or improper use or installation of any
item. All surfaces (i.e., marble, granite) are assumed sealed and ready to be cleaned without causing them harm.
* Reporting Feedback: We always want to hear from our client about the services they received from Little Helpers. Please feel free call us at 800-520-9780 or
complete the online feedback form at Little-Helpers.com/Feed_back.
* Reporting Complaint: If you are not happy with the quality of the cleaning please submit a Complaint report (this will be the best way to document the error,
investigate and correct it the issue ASAP). We will contact you back via phone or email. We always do our best to please every client. If you are still unsatisfied call 800-
520-9780. The supervisor will contact you personally to resolve any issues. We always strive for complete client satisfaction. Little Helpers works to address the issue
by offering a satisfaction guarantee to re-clean the areas at no cost.
* Privacy Policy & Personal Information: Unless required by law or court, Little Helpers does not share or sell any of your personal information provided. All customer
information is stored with the highest security standards and destroyed as required by law standards
Thank you for accepting and agreeing to all of Little Helpers Terms and Conditions and hope you enjoy your services.