| Guarantee & Customer Policy |
48 Hour Guarantee - Details
If for any reason you are not satisfied with the quality of our service, call within 48 hours or submit a Complaint
report online (this will be the best way to document the problem, investigate and correct the issue ASAP), of your
cleaning and we will re-clean that particular area that was not cleaned properly at no additional charge within 48
hours of your call. Any areas that were not cleaned during the cleaning session are not covered under our 48
hour guarantee. No money back. If a re-cleaning is not scheduled with in 48 hours, a discount can be issued to
your next service. Our guarantee is not valid if other work crews or contractors are on-site, performing work. (We
recommend only having one contractor or service at a time in your home or business).
Payment/Billing-Details
You may choose to pay your invoice by credit card, Google Checkout, Paypal, check or cash. If you would like
your services charged to your credit card, simply notify our representative. Payments are due upon completion of
services. All customers understand that by providing your personal information and credit card information you
authorize and recognize Little Helpers use of your credit card for any unpaid invoices/bills or any returned checks
will be charged to the credit card on file. To help protect your identity we offer Google checkout and Paypal. Little
Helpers may use a GPS tracking systems, or cell phones to track, pictures with date and time stamp as proof
that Little Helpers serviced that location.
Waiting period
If you have an appointment scheduled with Little Helpers and you are running late to let the crew in the location,
we kindly ask for you to give us a call so Little Helpers can let the crew know that you will be running late. Please
be aware that if your appointment is a 1pm and you are 15 minutes late, the clock starts at 1pm and you will lose
those 15 minutes. In most cases the crew has another appointment and has to stay on schedule.
Estimates and Quotes
Little Helpers provides estimates and/or quotes based on the information provided by the customer. If the
information or order is inaccurate, false, misleading or changed the customer understands additional fees or
charges will apply. For example, Little Helpers is hired to disassemble and reassemble a desk. During the
re-assembly of the desk, the customer decides to change the design of the layout and requests to customize
the desk. This change in the order was not part of the original estimate/quote therefore additional time is
required to modify the change and the original contract can incur additional fees.
Cancellation & Rescheduling Policy - Details
You must cancel or reschedule your appointment 36 hours in advance or a fee of $30 per person will be
applied. We reserve the right to charge all fees to the credit card on file.
If for any reason you are not satisfied with the quality of our service, call within 48 hours or submit a Complaint
report online (this will be the best way to document the problem, investigate and correct the issue ASAP), of your
cleaning and we will re-clean that particular area that was not cleaned properly at no additional charge within 48
hours of your call. Any areas that were not cleaned during the cleaning session are not covered under our 48
hour guarantee. No money back. If a re-cleaning is not scheduled with in 48 hours, a discount can be issued to
your next service. Our guarantee is not valid if other work crews or contractors are on-site, performing work. (We
recommend only having one contractor or service at a time in your home or business).
Payment/Billing-Details
You may choose to pay your invoice by credit card, Google Checkout, Paypal, check or cash. If you would like
your services charged to your credit card, simply notify our representative. Payments are due upon completion of
services. All customers understand that by providing your personal information and credit card information you
authorize and recognize Little Helpers use of your credit card for any unpaid invoices/bills or any returned checks
will be charged to the credit card on file. To help protect your identity we offer Google checkout and Paypal. Little
Helpers may use a GPS tracking systems, or cell phones to track, pictures with date and time stamp as proof
that Little Helpers serviced that location.
Waiting period
If you have an appointment scheduled with Little Helpers and you are running late to let the crew in the location,
we kindly ask for you to give us a call so Little Helpers can let the crew know that you will be running late. Please
be aware that if your appointment is a 1pm and you are 15 minutes late, the clock starts at 1pm and you will lose
those 15 minutes. In most cases the crew has another appointment and has to stay on schedule.
Estimates and Quotes
Little Helpers provides estimates and/or quotes based on the information provided by the customer. If the
information or order is inaccurate, false, misleading or changed the customer understands additional fees or
charges will apply. For example, Little Helpers is hired to disassemble and reassemble a desk. During the
re-assembly of the desk, the customer decides to change the design of the layout and requests to customize
the desk. This change in the order was not part of the original estimate/quote therefore additional time is
required to modify the change and the original contract can incur additional fees.
Cancellation & Rescheduling Policy - Details
You must cancel or reschedule your appointment 36 hours in advance or a fee of $30 per person will be
applied. We reserve the right to charge all fees to the credit card on file.
| A New Year with New Standards Please read our FAQ to learn more. |
| We can guide, help or do it all, spoil yourself! |
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| Go Green! |
PayPal
Google CheckOut
Cash, Check,
Money Orders
| 4473 N. Elston Ave, Chicago, IL. 60630 - Main: 773-539-9410 Fax: 888-650-0792 |
| Keywords: Chicago maid services, chicago maids, maids in chciago, chicago house cleaning, house cleaning, maid, house keepers, carpet cleaning, carpet shampoo, Handyman services, condo association cleaning, hallway cleaning, construction cleaning, move in/out cleaning, office cleaning, janitorial services, Furniture Assembly Services |
| The FAQ are part of Little Helpers company Polices. |
| 8am-8pm |
| Little Helpers, Inc. All rights reserved. Copyright © 2013 |